Delivery info

Made in Otford – Notes on Deliveries

We have several delivery options available for you to use, as detailed below. Some items, however, are not suitable for postal delivery due to their fragile nature – if this is the case it will be clearly stated in the product details.

We will make every effort to get you items to you within 7 days of placing the order, unless items are being made to order, in which case it will take a little longer.

 

Click & Collect

Collection is from the Parish Office at the present time, as the Church Office is closed due to Covid restrictions. (We will update here when the situation changes). The Parish Office is open weekday mornings only from 8am to 12 noon. We will contact you to advise when the parcel is ready for collection at the Parish Office, who will hold it for 3 days. If you fail to collect within the allocated timeframe you will need to contact us to re-arrange collection.

 

Free delivery within 5 miles of St Bartholomew’s Church, Otford

We are offering free delivery by members of the parish anywhere within a 5 mile radius of St Bartholomew’s, Otford. We will use the contact details given at the time of placing the order to arrange delivery. The website is not intelligent enough to figure out whether you postcode lies within this radius, so please only choose this option if you do live within the area stated. If you choose this option but live outside the area, we will contact you to ask for an alternative delivery option and payment (if appropriate) after the order is placed.

 

Delivery Charges

Delivery of items outside the 5 mile radius stated above will be by post or courier, as appropriate, and will be charged based on the total parcel weight at the following rates:

 less than 2Kg     £3.99

2Kg to 5 Kg         £7.99

5Kg to 10Kg        £9.99

Above 10Kg        £12.99

The website will calculate the total weight of items within your cart at checkout and add the appropriate delivery charge to the order.